All tagged customer service

How to Guarantee Great Service in the Modern Restaurant Industry or "How I Learned to Shut Up and Tip 20%"

Everything in life can be expressed on the bell curve, even restaurant customer service. You have a top 10-20%, a middle 70-80% percent, and a bottom feeder 10% to everything. Ideally, you want to be in the top 10%. This is usually reserved for family members, friends with benefits, weed dealers, and the lawyer that got us out of our DUI. The middle 80% is mostly everyone else. Civilians and random guests. You haven’t done anything to piss us off and being nice pays for our rent and cat food; we will probably be sincere about it too. The bottom 10%? Write us a bad review, we dare you. You say you’ll never come back? Is that a promise? Land in this category and after work we will be talking about you over shots for hours. Not a place you want to be. Here’s how to be in the top 10%.